Administrative and Support Staff

About Us

At Kastrati Jewellery, we’ve been crafting elegance and exclusivity since 1995. As a leader in luxury jewelry, we represent some of the world’s most prestigious brands and are committed to delivering exceptional experiences to our clients. To support our continued growth, we are seeking an organized and detail-oriented Administrative and Support Staff member to join our dynamic team.

About the Role

As a member of our Administrative and Support Staff, you will play a crucial role in the smooth operation of our business. From managing daily tasks to supporting key departments, your contributions will ensure our clients and team members experience seamless service and operations.

Key Responsibilities

• Administrative Tasks: Handle general office duties, including answering calls, responding to emails, managing schedules, and maintaining records.
• Client Support: Assist with client inquiries and ensure an exceptional customer experience in-store and online.
• Inventory Management: Support the team with inventory tracking, updates, and reporting to maintain stock accuracy.
• Documentation: Prepare and organize necessary documents, reports, and presentations as needed.
• Team Coordination: Provide support to sales, marketing, and other departments to ensure smooth collaboration.
• Operational Efficiency: Identify and suggest improvements for administrative processes to enhance productivity.
• Problem-Solving: Address any issues that arise in day-to-day operations with professionalism and efficiency.

What We’re Looking For

We’re looking for a proactive, organized, and resourceful individual who thrives in a fast-paced environment. Our ideal candidate has:

• Experience: Previous experience in administrative or support roles (experience in retail or luxury sectors is a plus).
• Education: A degree or relevant certification in Business Administration or a related field is preferred but not mandatory.
• Organization Skills: Exceptional organizational and time-management abilities with a keen eye for detail.
• Communication Skills: Strong verbal and written communication skills in Albanian and English (additional languages are a plus).
• Technical Proficiency: Comfortable using office software (e.g., Microsoft Office, Google Workspace) and willing to learn new tools.
• Problem-Solving Attitude: Ability to manage multiple tasks and address challenges with a solution-focused mindset.
• Professionalism: A client-focused and professional demeanor at all times.

What We Offer

When you join Kastrati Jewellery, you’ll benefit from:

1. Competitive Compensation: A salary package that reflects your skills and contributions.
2. Training Opportunities: Professional development programs to enhance your administrative and operational expertise.
3. Team Environment: Work in a collaborative, supportive, and inspiring workplace.
4. Career Growth: Opportunities for advancement within the company.
5. Luxurious Setting: Be part of an elegant and prestigious brand.
6. Exclusive Benefits: Enjoy employee discounts and other perks unique to our team.

How to Apply

Ready to contribute to the success of Kastrati Jewellery? Submit your CV and a brief cover letter explaining your interest in this role.