Effective Date: 01/01/2025
At Kastrati Jewellery, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, process, and protect your personal data when you use our website or interact with our services.
1. Introduction
Kastrati Jewellery (“we,” “us,” “our”) is dedicated to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal data. By using our website or purchasing from us, you consent to the practices described here.
2. What Information Do We Collect?
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, delivery address, billing information, and payment details when you make a purchase or create an account.
- Transactional Information: Purchase history, product preferences, and payment details for order processing.
- Technical Information: IP address, browser type, device data, and browsing activity on our website.
- Cookies and Tracking Technologies: We use cookies to improve your experience and gather analytics.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including payment and delivery.
- To send order confirmations, receipts, and customer service messages.
- To personalize your shopping experience and provide tailored recommendations.
- To send you marketing communications and promotional offers (with your consent).
- To improve the functionality and performance of our website.
- To comply with legal obligations and enforce our terms and conditions.
4. Sharing Your Information
We will never sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: We share your information with trusted service providers who help us fulfill orders, process payments, and deliver products.
- Legal Compliance: We may disclose your information to comply with legal obligations or protect our legal rights, including in response to a court order or government request.
- Affiliates: We may share your information with affiliated companies for the purposes outlined above.
5. Data Security
We employ strict security measures to protect your personal data. These include encryption, firewalls, and secure servers. However, no online transmission is entirely secure, and we cannot guarantee complete protection against unauthorized access.
6. Your Rights
As a user of our website, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of your personal data held by us.
- Correction: You can update or correct any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Objection: You may object to the processing of your data under certain conditions.
- Marketing Preferences: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
To exercise these rights, please contact us at [email protected]
7. Retention of Data
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Phone: +355 68 208 3265
Email: [email protected]
Address: Across from Coin Center, Themistokli Gërmenji Street, Tirana, Albania